Cambodia
Talent Acquisition
Key Responsibilities :
- Take ownership of end-to-end recruitment processes including but not limited to sourcing via multiple recruitment channels, screening resumes, shortlisting potential candidates, conducting pre-screening interviews and assessments, preparing recommendation for offers, and coordinate on-boarding.
- Prepare job descriptions, manage postings and utilize online recruiting tools, social media, and other platforms to reach potential candidates and promote job openings.
- Take social media recruitment to new heights by developing and executing engaging campaigns to attract candidates.
- Collaborate with internal team to understand hiring needs and develop effective hiring criteria and selection processes for clients.
- Maintain an applicant tracking system and other recruitment metrics to track the progress and effectiveness of recruitment strategies.
- Building strong partnering relationships within the People team and Hiring Managers across the business at all levels, with external suppliers and agencies.
- Contributes to team effort by accomplishing related results as needed.
- Performs other related duties as assigned.
Skills / Requirements :
- Possess at least 1-2 years full cycle recruitment experiences.
- Strong fluency in English is a must and other Asian language is a plus
- Highly motivated, goal driven, result oriented and team player.
- Positive mindset and can-do attitude, collaborative and ability to work well with our team
- Demonstrated ability to build relationships and work collaboratively with internal and external stakeholders. You are obsessed with creating positive experiences for your hiring managers and candidates.
- Thrives in a fast-paced environment and adapts quickly to changing priorities
- Love new challenges and have a passion for raising the bar and improving processes and experiences.
Cambodia
SEO Specialist
Key Responsibilities :
- Develop and execute SEO strategies for websites.
- Performing ongoing keyword research including discovery and expansion of keyword opportunities.
- Research, analyze products/services of the business, analyze customers and competitors to build SEO strategy.
- Researching and implementing content recommendations for organic SEO success.
- Build and implement link building strategy.
- Implement campaigns based on budget.
- Continuously monitor, analyze and optimize SEO performance.
- Report SEO performance directly to the project manager.
Skills / Requirements :
- At least 2-3 years of experience as an SEO specialist, constantly updating yourself with the latest knowledge about SEO.
- Familiar with both white and black hat SEO.
- Understand most of the backlink types and know how/when to use them.
- Proficient in SEO with a proven track record.
- Experienced in SEO industry programs & tools such as Google Analytics, SEMRush, Ahrefs, Search Console, etc.
- Knowledge of HTML and CSS is an advantage.
- Knowledge of Google Ads is an advantage.
Cambodia
Operator
Key Responsibilities :
- Comprehend every type of product’s format and work procedures.
- Provide financial services; be responsible for every transaction that includes receipts inspection (amount, date, time, name, references) and banks’ cash in and cash out. Authenticate customers’ receipts.
- Takes orders and fast response to every transaction.
- Key in the correct data and maintain a customer database.
- Calls prospective customers
- Actively get new customers and new sales; influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
- Follow-ups with the customers consistently.
- Interact with new/existing customers on behalf of organizations by providing information about products and services, taking orders, responding to customer complaints, and answering customer questions.
- Build rapport and long-term relationships with customers while providing excellent customer service standards. Ensure customer’s orders that are received through incoming telephone calls, websites or etc. are processed on time.
- Actively searching for customers through any social media platforms.
Skills / Requirements :
- Between (18-28 years old), men and women are not limited, have no experience of going abroad, and have a high school degree or above.
- Familiar with the basic operation of the computer, typing more than 40 words per minute, familiar with the Internet, proficient in using network chat tools and various office software.
- Strong communication adaptability, expressive ability, strong thinking ability, strong sense of obedience, optimistic and cheerful
Cambodia
Live Streamer
Key Responsibilities :
- Perform live broadcasts that are entertaining and informative
- Assist the show managers with daily strategies, story angles and guest ideas and acquisition
- Need to hit target (customer acquisition) set by manager.
- Interact with the audience on-air and via social media on a daily basis
- Create daily content for website and social media channels
- Prepare and research for broadcasts
- Ensuring that promotions and contests are executed properly
- Making personal appearances at broadcasts
- Other duties as required by management.
- Knowledge of Sports Betting Content
- Entertainment value with content creation
- Sales coordination with operation team
Skills / Requirements :
- Ability to work on multi-host
- Must be an excellent communicator with strong creative skills
- Must have solid productions skills to set up livestream/ broadcast
- Knowledge of the format and audience required
- Connections and familiarity with online betting landscape
- Must be able to work weekends, nights and holidays as this job may require it
Cambodia
Graphic Designer
Key Responsibilities :
- Manage website and social media graphic updates.
- Develop concept for and design collaterals.
- Elaborates concepts and ideas into final applications for pages or other designs requirements.
- Create design concepts, graphics, video material and layout for product illustration, company logo, promotional display on website and online marketing advertising.
- Execute all visual design/ layouts from concept to final backend development and production.
Skills / Requirements :
- Required Skill(s): Adobe Photoshop, Adobe Illustrator, Adobe After Effect/Final Cut Pro
- Spoken Language: English
- Portfolio is needed.
Cambodia
Customer Services
Key Responsibilities :
- Responsible for providing customer service support via LIVE Chat on multiple online platforms for multiple brands and products.
- Effectively manage the needs and satisfaction of our online customers while adhering to company’s customer service quality & standards (such as response rate / speed, response professionalism, abandon / drop-out rate etc).
- Uses standard scripts and established guidelines and under supervision, to meet Service Level Agreement.
- Gathers all necessary information to update the database.
- Escalates issues to senior levels, based on complaints or concerns.
- Work with line managers to support the overall customer service optimization and report making.
- Performs other duties as assigned.
Skills / Requirements :
- Preferably candidates with at least 2 years relevant working experience (Customer Service)
- Chat support (100% live-chat messaging and email reply)
- Willing to work in shifting schedule (Rotational Shift). The account is 24/7
Cambodia
Business Development
Key Responsibilities :
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
- Building business relationships with current and potential clients
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
- Collaborating with sales and leadership to secure, retain, and grow accounts
- Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
- Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
- Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
- Maintaining a pipeline of all sales administration using CRM software
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
Skills / Requirements :
- Experience with lead generation and prospect management
- Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
- Persuasive and goal-oriented
- Four years of cold calling experience; previous experience in an outbound call centre, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
- Excellent analytical and time-management skills
- Demonstrated and proven sales results
- Ability to work independently or as an active member of a team
Cambodia
Affiliate Marketing
Key Responsibilities :
- Oversee affiliate newsletter and affiliate creative library
- Assist with all aspects of affiliate marketing and various direct response marketing initiatives
- Manage and grow Fandango’s affiliate marketing program, hosted by Commission Junction
- Create and execute strategy for affiliate program including recruitment and retention
- Prepare all reports, analyze results, interpret trends, give insights and recommend improvements on affiliate activities and overall program
- Review and approve affiliate applications
- Assist in brainstorming and executing media, digital (online & social), and printed deliverables for affiliate account teams
- Conduct research on affiliate social platform trends
- Write and distribute marketing updates to affiliate account teams
- Assist in development of a tracking system for affiliate offers to use for media and print fulfillment
Skills / Requirements :
- Experience in an Affiliate Marketing or similar position
- Portfolio of successful affiliate marketing campaigns
- Bachelor’s degree in Marketing, Business, or a related field
- Attention to detail and being data-driven
- Strong communication and organizational skills
- Proven project management skills
Cambodia
Digital Marketing
Key Responsibilities :
- Work closely with the team in planning, executing and managing digital marketing, mainly on SEO, social media management, email marketing and reporting.
- Knowledge in Facebook Ads, PPC, Google AdWords considered an added advantage
- To assist in planning online strategies as well as creative and effective digital campaigns.
- Measure and analyse digital marketing analytics report and share insights with the team to develop optimization plans
- Identify new trends and insights, and optimize performance based on the insights
- Weekly and monthly brainstorm with team members on new and creative growth strategies
Skills / Requirements :
- Candidates must possess at least 2 Year(s) of working experience as Digital Marketing Executive in the related field.
- Decent knowledge in digital marketing including SEO, Social Media Management, Email Marketing and Paid Ads
- Strong analytical skills and data-driven thinking.
- Up-to-date with the latest trends and best practices in online marketing and measurement.
- Good understanding of online marketing techniques, user behaviors, user experience, and customer journey.
- Able to resolve /provide solution under minimum supervision/ assistance
- Required language(s): English